General shipping policy

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Outdoor Elements uses The Courier Guy Company as our primary delivery service.

Subject to availability and payment receipt, all paid orders will be processed within 24 hours, and collection placed with The Courier Guy Company, depending on the service chosen and the size of the order. Paid orders received before 14h00 will be dispatched on the date of order (excluding weekends, public holidays, Christmas, Easter weekend, and Black Friday).

Orders received after 14h00 will be dispatched the following day. If your order is placed on a weekend or public holiday, it will be dispatched on the next day of trading.

Estimated delivery time frame 2-4 business days depending on area.

*Outlying areas and remote towns may incur up to an estimated 3 business days additional delivery time. If you are unsure if your location is outlying, please contact us in advance.

An Overnight delivery option is available for all Major Centres at an additional fee. Please contact us directly if required.

Orders that exceed the standard flyer dimensions will be quoted/invoiced out additionally.

Kayak Shipping: Estimated delivery time of 3 - 5 business days depending on delivery area. This shipping option starts from R950. We will contact you if any changes are required. See general policy for further terms.

Deliveries are for the RSA region only.

DELIVERY DELAYS MAY OCCUR DURING PERIODS OF LOADSHEDDING AND UNFORSEE CIRCUMSTANCES. PLEASE TAKE THIS INTO ACCOUNT, ESPECIALLY WHEN SELECTING THE OVERNIGHT DELIVERY OPTION.